Utilizing state-of-the-art technology and highly qualified call center representatives, our goal is to match students with the best school and degree program for their career goals. Our team is focused on exceeding target objectives while providing world-class customer service.
Contact us today to learn how we can help you exceed your enrollment goals.
Omar Dahik co-founded SMS, bringing along with him 14 years of call center operational-executive experience. For a period of 3+ years, Mr. Dahik managed the sales force for a land development company that focused on pre-development gated communities in the central Pacific Coast of Costa Rica, after which, he moved on to help establish Vialinx. This entity is still a world-class BPO, where Omar served as the VP of Outbound Ops for over 5 years. Alongside his professional focus, he is a music aficionado, a vicious painter, and a devoted father to 9-year-old.
"Luck is the result of preparation meeting opportunity."
Anne Ramirez started as an agent at Student Matching Service, moving up the ladder quickly to become SMS's Operations Manager. Previous to SMS, Anne had 10+ years of experience in call center and outsourcing companies, where she developed a wide variety of skills both in the operational as well as management fields for renowned companies such as IBM and Language Line Services. Some of her personal passions are traveling and crafts, and she is also an absolute animal lover.